How is artificial intelligence changing customer interactions?

[Viviane Zieme]

In recent years, AI has become an integral part of business, significantly improving customer interactions. It can process requests, offer personalized recommendations, and automate routine tasks. What other opportunities do you think AI provides for improving customer experience?

[Idyanna Har]

In our company, the implementation of chatbots has led to significant improvements in the processing of customer queries. The ChatbotGPT effectively handles routine questions, which frees up time for our employees to focus on more complex tasks. Customers now receive quick and accurate answers, which has significantly increased their satisfaction and improved our overall service.

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